I rang and emailed the hospital several times over the next
couple of days, just to be told that people would ring me back but never did
and the emails went unacknowledged. The
list of questions was now growing and we were getting enormously
frustrated. We concluded that the
hospital had closed ranks and were not prepared to discuss anything with us,
right from the point of Amanda’s waters breaking to Mia's death 54 hours
later, as far as they were concerned we were a closed book. We were unhappy with the treatment, we felt
let down and invisible.
Eventually the PA did ring my office to tell me that Mrs
Nishtar was prepared to meet with us but on an unofficial basis. I said that I was not prepared to do that and
any meeting would have to be official and documented. The PA went on to say that “I had to
understand that Mrs Nishtar is a very caring but busy woman and our daughter
tragically passed away through natural causes and I was just getting obsessed
with trying to find blame” – I wrote that phrase down as I was so appalled by
her attitude towards us. I told her to
forget about any unofficial meeting or conversation. I didn’t know if I would regret that over
time but I felt that was the right thing to do.
This was a period when Amanda and I although incredibly close also felt
so isolated and alone, nobody knew what to say to us and would imagine in many
cases were perhaps uncomfortable being around us.
This was the point when we realised that whatever answers we
were to get in the future we would have to fight for them, possibly upset
healthcare professionals, we would need to develop a thick skin. That little girl was never going to be
forgotten and we would give a purpose to her very short life and we vowed we
would not be silenced. The days at this
point were very bleak, very little to look forward to and always worrying about
the state of mind of Amanda and the children and always forgetting to look
after myself. Professionally, my work
was probably suffering, nobody knew how to approach me. Some would try, others would be of an old
school of “these things happen”. I was
getting increasingly frustrated with others and getting irate over small
things, triviality which in the grand scale of things were unimportant like
someone being told that they were needed in the office after 5pm. We were locked inside our own little bubble,
forever investigating things, asking questions to ourselves because we did not
have any real answers – the main problem was that the hospital would not communicate,
we had a burning desire to find out why we were told that Chorioamnionitis is
not caused by a Group B Strep infection and several other key things:
We constructed a list of 3 critical items that in our view
had to be explained by the hospital as to why they did not trigger further
action:
- Amanda’s waters broke at 2pm on Saturday 11th January and had not delivered over 48 hours later (risk to baby x 3)
- Amanda’s waters broke before 37 weeks (risk to baby x 3)
- Amanda’s temperature was well above 37.5C (it got as high as 39.1C) - (risk to baby x 4)
Any one of the above should have necessitated for
Intravenous antibiotics to have been given and 2 other additional questions that
were not directly life critical were unanswered.
- Why was she not scanned until nearly 48 hours after being admitted into hospital?
- Where were the observation notes from when Amanda was checked over by the nurse in the early hours of Sunday 12th January?
To be fair, we weren’t sure what we were going to do with
our list but it was eating away at us.
In April 2014, three months after her death we did put the questions to
the hospital again and received a phone call from Nishtar’s PA to state that
nothing had changed and no re-review of the labour was planned. She went on to
state that there was no record of any observation notes stating that Amanda was
assessed during the early hours of the Sunday and no notes of her temperature
going above 37.5C. She was effectively
accusing us of lying to try and force a review.
In hindsight, as I review some of these notes made several
years before we did have a clear case to pursue because the Royal College of
Obstetricians and Gynaecologists (RCOG) first recommended a prevention strategy
against Group B Strep back in 2003 and various key factors were introduced
including the first 3 points above. They
meant that risk factors were 36 times higher (3 x 3 x 4) than if her waters had
broken within the past 18 hours, her temperature was less than 37.5C and she
was full-term. If it was known whether
Amanda carried Group B Strep when delivering any of her previous children that
risk rose to 360 times higher and if it was known Amanda was carrying Group B
Strep in her urine at the time of her waters breaking the risk to her and the
baby increased to 1,440 – those are numbers that we will never know but given
that this was her 5th labour, one of her previous 4 statistically
meant that she was likely to be a GBS carrier during one of those previous
labours. But we can surmise that Amanda
was carrying GBS at the time of entering labour therefore the risk was at least
144 times more than an uncomplicated full-term pregnancy.
It is only now, several years later that Amanda and I are
starting to appreciate the full scale and horror of what happened with Mia from
a patient and baby safety perspective right from the moment that Amanda’s waters broke
right through to the presentation of the pathology results.
It just left one big question. How the hell did all of the above not force a trigger in the systems, whether computerised or manual?
It just left one big question. How the hell did all of the above not force a trigger in the systems, whether computerised or manual?
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